CUSTOM SALES TAX & DUTY
It is the responsibility of the person purchasing to be aware of the Sales and Duty Tax regulations for the country where their purchase is being delivered. As each country has different regulations JADE CENTRE is not responsible for any payments for Sales and Duty Tax, which the parcel may incur upon arrival.
International transactions via JADECENTRE.CO.NZ are carried out in $NZ. These international transactions are processed though the international banking system and exclude New Zealand Goods and Services Tax (GST) of 15%. Your final bill will be determined by the exchange rate applied by your credit card company at the time the charge is recorded, plus any fees applied by your credit card provider.
Prices of products, services, delivery and other charges displayed on this website are current at the time of issue, but these may change at any time. The availability of our products and services may change from time to time.
In the event a particular product is sold out, JADE CENTRE reserves the right to either process partial orders or make refunds, or return orders in their entirety. JADE CENTRE will retain full title to any property in the products your order until payment in full has been confirmed.
Orders can only be placed by people or organizations with full legal capacity to engage in a binding contract. Any order placed by you via JADECENTRE.CO.NZ is an offer by you to purchase a particular product or service for the price (including delivery and other charges) specified on JADECENTRE.CO.NZ at the time you place your order.
Jade Centre reserves the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any product description posted on this website, an error in your order or a failure in your payment.
Your ability to purchase products and services from JADECENTRE.CO.NZ may be terminated at any time by JADE CENTRE without notice.
Upon receipt of your order, JADE CENTRE will issue you with an e-mail notification shortly afterwards listing the items ordered, the total quantity of product, shipping charges, delivery address, estimated shipping times, and shipping carrier. This will not include any customs duties, local taxes or bank fees. This is a confirmation that we have received your order, not a confirmation of acceptance or processing.
You may cancel your order at any time prior to acceptance and processing, but please note that orders for products that are held in stock will be processed immediately and cannot be cancelled.
JADE CENTRE is based in New Zealand, and operates within normal laws of commerce under New Zealand business law. The normal laws of international commerce apply to international transactions, provided that any contract made between you and JADE CENTRE shall be construed, applied and shall take effect as a contract made in accordance with the laws of New Zealand and will be governed by and must be performed according to that law.
Privacy & Security
If you register with our website we will need your name, country of origin, telephone details and e-mail address. Our membership registration is free of charge. Only designated JADE CENTRE staff may access this information, and you have the right to inspect and update the details at any time. JADE CENTRE does not share customer details with third parties without express permission.
When you place an order we need to know your credit card type, credit card number, and name on the card, its expiration date, and CVV code to process your order. We may use your purchase history to help determine what else might be of interest to you.
Shipping and Payment
Jade Centre accepts PayPal payments and Direct Credit (New Zealand customers Only). All our prices are in New Zealand dollars.
IMPORTANT NOTE FOR INTERNATIONAL ORDERS:
You may be subject to import duties and taxes levied by your country or other overseas authority once a shipment reaches your country. We are not responsible for these costs and they are not included in the shipping cost.
You may also be required to pay additional charges for customs clearance. You should contact your local customs office for further information on applicable duties, taxes, restrictions and fees.
Orders are dispatched from Jade Centre during normal New Zealand business hours 9am – 5pm. Orders are not valid until accepted by Jade Centre. Products are received if accepted by a person at your nominated delivery address. Shipping details must include a street address and daytime telephone number. Your order cannot be dispatched if these details are missing.
Jade Centre reserves the right to limit quantities and may discontinue accepting orders at any time. Jade Centre reserves the right to accept or reject orders in any combination of products(s), whatever it determines to be in its best interest.
Delivery times: International 5 to 14 working days – New Zealand 2 to 3 working days
Returns and Exchanges
Please choose carefully, as we do not refund if you change your mind. We are happy to exchange your goods. If the goods are faulty we will meet our obligations under the Consumer Guarantees Act.
The following conditions apply:
- You must obtain prior approval within 14 workings days on receipt of goods and return within 30 days of receiving the goods. Please email firstname.lastname@example.org if you have any queries.
- Please ensure all returns are sent with tracking and/or insurance as the Jade Centre cannot be responsible for items lost or damaged in transit back to us.
- Items returned must be unused and in their original condition and packaging, together with your receipt. The exchange item will only be processed once the returned item has been checked by the Jade Centre.
- Shipping costs are your responsibility for the return and posting of the replacement item.
Please address your package to Jade Centre, P.O. Box 300095, Albany, Auckland, New Zealand 0752